Payment methods

Can I customise the payment methods I want to offer?

Yes, you have the flexibility to customize the payment methods you want to support. Simply go to your Stripe dashboard, navigate to Settings > Payment Methods. For more information on Stripe's available payment methods in Singapore, refer to their page here.

Credit/debit cards

To enable selected card payments, you will need to do the following:

1. In your Stripe dashboard, go to "Settings"

2. (For staging/UAT only) Toggle on "Test mode"

3. Go to "Payments"

4. Turn on/off the desired payment method

Apple/Google Pay

To enable payments via Apple or Google Pay, you will need to do the following:

1. In your Stripe dashboard, go to "Settings"

2. (For staging/UAT only) Toggle on "Test mode"

3. Go to "Payments"

4. Go to "Payment method domains"

5. Add staging.pay.gov.sg (for staging/UAT) or pay.gov.sg (for production)

6. Inform the PaySG team so that the relevant payment methods can be activated

I enabled/disabled a payment method on Stripe, but it isn't updated on the PaySG payment page. How do I troubleshoot this?

• Head to Stripe's payment method settings.

• Ensure that the payment method was enabled/disabled under PaySG configurations.

• On PaySG, create a new payment link to verify that the payment method was correctly enabled/disabled. Do note that newly enabled/disabled payment methods will only apply to subsequently created payment links and not existing payment links.

I want to offer a payment method but I can't find it on Stripe's settings page. How do I proceed?

Please refer to Stripe's page here to find out more about it's available payment methods in Singapore.