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  • Overview
    • Get started
    • Resource guides
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    • Stripe onboarding
    • Live use cases
      • Usage overview
  • Start using the dashboard
    • Access
    • Payment services
    • Collaborators and access control
    • One-time payment links
      • Single link creation
      • Bulk link creation
      • Send payment links
      • Payment link page
      • Payment receipt email
    • Subscriptions
      • Set-up
      • View subscriptions
      • Manage subscriptions
    • Payments and refunds
      • Payment methods
      • Dashboard
      • Refunds
    • Payouts
    • Reports
    • Payment workflows with Plumber
      • Set-up
      • Testing
    • Payment forms
      • Set-up
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    • Endpoints
    • Integrating with your e-services
    • Errors
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    • Pagination
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  • API RESOURCES
    • Events
      • The event object
      • Types of events
    • Payments
      • Create a payment
      • Retrieve payments
      • Send email for payment
      • Cancel a payment
      • Refund a payment
      • Get all payments from payment service
  • WEBHOOKS
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  • FAQ
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  • Interactive demo
  • Steps
  • Connecting a Stripe account after payment service creation

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  1. Start using the dashboard

Payment services

This guide will walk you through the process of creating a payment service in PaySG. Once you've created a payment service, you can start creating payment links to collect payments.

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Last updated 28 days ago

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Interactive demo

For users who will require a finance representative to connect a Stripe account on your behalf after payment service creation, please refer to the .

The "Email greeting" field is not applicable to users. You may use a placeholder to fill in the field.

Steps

Step 1: Creating a payment service

On the dashboard, click on "Create Payment Service".

Step 2: Providing payment service details

Fill in the required information for your payment service. These fields are not customisable.

  • Payment Service Name: Choose a name that clearly represents the service you are offering.

  • Email Greeting: Customise the email greeting that users will receive when making payments. This email greeting will be shown when you send PaySG's payment emails from our dashboard. If you won't be using this feature, the email greeting will not be reflected elsewhere.

  • Custom Logo: Optionally, upload a logo that represents your agency or the specific service.

  • Agency Name, Address, and Contact: Provide the relevant contact information for your agency.

  • Support Channels: Specify the channels through which users can reach out for support, such as email or website.

  • GST Rate: In light of recent GST changes and the government's efforts to cushion the impact of the GST increase, we support variable GST rates and an optional GST rebate.

Review and finalise the payment service details. Once a payment service has been created, it cannot be edited or deleted.

Step 3: Review and connect with Stripe

Click on the "Connect with Stripe to continue" button. You will be redirected to the Stripe login page.

Step 4: Logging into Stripe

Log into the Stripe account that you want to connect with PaySG. Enter your Stripe account credentials and follow the prompts to complete the connection process.

Step 5: Complete your payment service creation

Connecting a Stripe account after payment service creation

For users who will require a finance representative to connect a Stripe account on your behalf after payment service creation, please follow the interactive demo below.

For more information about connecting to Stripe, please refer to our section on .

Congratulations! You have successfully created a payment service in our staging environment. You can now proceed to create a payment service to collect real payments in our production environment ().

To find out more about how you can add collaborators to your payment service,

Stripe onboarding
pay.gov.sg
refer to our section on adding collaborators.
Creating a payment service
Providing payment service details
Review and connect with Stripe
Logging in to Stripe
Complete your payment service creation
payment forms
next section