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  • Overview
    • Get started
    • Resource guides
      • For business users
      • For finance teams
      • For integration teams
    • Stripe onboarding
    • Live use cases
      • Usage overview
  • Start using the dashboard
    • Access
    • Payment services
    • Collaborators and access control
    • One-time payment links
      • Single link creation
      • Bulk link creation
      • Send payment links
      • Payment link page
      • Payment receipt email
    • Subscriptions
      • Set-up
      • View subscriptions
      • Manage subscriptions
    • Payments and refunds
      • Payment methods
      • Dashboard
      • Refunds
    • Payouts
    • Reports
    • Payment workflows with Plumber
      • Set-up
      • Testing
    • Payment forms
      • Set-up
      • Testing
      • Resources
  • Start an API integration
    • Get started
    • Endpoints
    • Integrating with your e-services
    • Errors
    • Idempotency
    • Pagination
    • Go-live checklist
  • API RESOURCES
    • Events
      • The event object
      • Types of events
    • Payments
      • Create a payment
      • Retrieve payments
      • Send email for payment
      • Cancel a payment
      • Refund a payment
      • Get all payments from payment service
  • WEBHOOKS
    • Introduction
    • Set-up
      • Events
      • Best practices
  • FAQ
    • Access
    • Costs
    • Timeline
    • API keys
    • API integration
    • Payments
    • Payment methods
    • Payouts and transaction fees
    • Refunds
    • Security and compliance
    • Downtime and maintenance
  • Policies
    • Privacy Policy
    • Terms of Use
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  • Interactive demo
  • Access control

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  1. Start using the dashboard

Collaborators and access control

The collaborator feature in PaySG allows you to add colleagues to your payment service, enabling them to view and edit the service's settings and payment links.

PreviousPayment servicesNextOne-time payment links

Last updated 26 days ago

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Interactive demo

Try out our interactive demo below to learn how to (1) add collaborators, (2) update permissions and (3) remove collaborators.

Access control

PaySG offers the following permissions: Administrator, View, Billing, and Refund.

View permissions

By default, all collaborators will have View permissions.

Collaborators with View permissions can:
Collaborators with View permissions cannot:
  • View payment details

  • Download payment reports

  • Create, send or cancel payment links

  • Initiate refunds

  • View, add and remove other collaborators

Administrator permissions

Collaborators with Administrator permissions can:

  • View, add and remove other collaborators

Billing permissions

Collaborators with Billing permissions can:

  • Create, send or cancel payment links

  • Send payment reminders

  • Cancel subscriptions

Refund permissions

Collaborators with Refund permissions can:

  • Initiate refunds