# Usage overview

<table><thead><tr><th width="160">Use case</th><th width="122">Method</th><th width="82">Integration required?</th><th>Workflow</th><th>Getting started</th></tr></thead><tbody><tr><td>Integrate PaySG with your licensing portal to enable users to make payments for license applications</td><td>Integration with e-services</td><td>Yes</td><td><p></p><ol><li>Payer accesses the licensing portal and inputs their details.</li><li>The licensing portal’s backend system calls our API to create a payment link.</li><li>Your portal redirects payer to PaySG’s payment page.</li><li>Payer completes payment and PaySG redirects them back to a return URL of your choice.</li></ol></td><td><ol><li>Read through our guide, specifically:</li></ol><p>- <a href="https://guide.pay.gov.sg/overview/get-started">Getting started</a> </p><p>- <a href="https://guide.pay.gov.sg/faq/timeline">Implementation timeline</a> </p><p>- <a href="https://guide.pay.gov.sg/start-an-api-integration/integrating-with-your-e-services">Integrating with your e-services</a></p><ol start="2"><li>Test out our services at <a href="http://staging.pay.gov.sg/">staging.pay.gov.sg</a> to assess if PaySG is suitable for your use case.</li></ol></td></tr><tr><td>Collecting money from an individual</td><td>Single adhoc</td><td>No</td><td><ol><li>Your team <a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-services">creates a payment service</a> on PaySG. </li><li>Your team <a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-links">creates a payment link</a> and inputs the payer’s details. </li><li><a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-links/send-payment-links">Send the payment link</a> to the payer via email on PaySG, or send them a PaySG QR code. </li><li>After successful payment, the payer receives a<a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-links/payment-confirmation-email"> receipt through email.</a></li></ol></td><td><ol><li>Read through our <a href="https://guide.pay.gov.sg/start-using-the-dashboard/">guide</a> on using the PaySG dashboard. <br></li><li>Decide which <a href="https://guide.pay.gov.sg/overview/payment-onboarding">payment options</a> you want to offer. <br></li><li>Test out our services at <a href="http://staging.pay.gov.sg/">staging.pay.gov.sg</a> to assess if PaySG is suitable for your use case.</li></ol></td></tr><tr><td>Collecting money from groups of people</td><td>Bulk adhoc</td><td>No</td><td><ol><li>Your team <a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-services">creates a payment service</a> on PaySG. </li><li>Your team <a href="https://go.gov.sg/paysg-csv-template">creates a csv file</a> that includes the payers’ contact details and information. </li><li>Your team uploads the csv file to <a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-links/bulk-link-creation">bulk-create payment links.</a> </li></ol><p></p><ol start="4"><li>Your team <a href="https://app.gitbook.com/o/AdD4O4aCdhHjPkGhKYtO/s/uqMHPbRxvRp3K0CMQMjE/start-using-the-dashboard/payment-links/send-payment-links">sends out the payment links</a> via individual or bulk email. </li></ol><p></p><ol start="5"><li>After successful payment, the payer receives a<a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-links/payment-confirmation-email"> receipt through email.</a></li></ol></td><td><ol><li>Read through our <a href="https://guide.pay.gov.sg/start-using-the-dashboard/">guide</a> on using the PaySG dashboard. </li><li>Decide which <a href="https://guide.pay.gov.sg/overview/payment-onboarding">payment options</a> you want to offer. </li><li>Test out our services at <a href="http://staging.pay.gov.sg/">staging.pay.gov.sg</a> to assess if PaySG is suitable for your use case.</li></ol></td></tr><tr><td>Automated payments workflow for fine collections</td><td>Integration with <a href="https://form.gov.sg">FormSG</a> via <a href="https://plumber.gov.sg">Plumber</a></td><td>No</td><td><p>Set up: </p><ol><li>Your team creates a <a href="http://form.gov.sg/">FormSG form</a>, <a href="http://pay.gov.sg/">PaySG payment service</a> and <a href="http://plumber.gov.sg/">Plumber pipe.</a> </li><li>Your team connects the FormSG form and PaySG payment service on Plumber. </li><li>After successfully connecting the form and payment service, Plumber facilitates the creation of a payment service after a form input.</li></ol><p></p><p>Payment flow: </p><ol><li>Payer inputs details on a FormSG form. </li><li>Using payer's details, a payment link or fine letter is automatically created and sent to the payer’s email. </li><li>After successful payment, the payer receives a<a href="https://guide.pay.gov.sg/start-using-the-dashboard/payment-links/payment-confirmation-email"> receipt through email.</a></li></ol></td><td><ol><li>For payment generation, test out the flow at <a href="https://go.gov.sg/paysg-plumber-demo">go.gov.sg/paysg-plumber-demo</a>. For payment and fine letter generation, test out the flow at <a href="https://go.gov.sg/paysg-fine-demo">go.gov.sg/paysg-fine-demo</a>.</li><li>Refer to our <a href="https://guide.pay.gov.sg/overview/use-cases/paysg-and-plumber-guide">guide</a> for more information on setting up the pipe for your own workflow.</li></ol></td></tr></tbody></table>


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