Timeline
The following guide provides more information on the estimated duration for each phase of integrating your e-service with PaySG.
How long will it take to integrate with PaySG?
The table below provides an estimate for each phase of integrating with PaySG. Note that these are estimates, and the final timeline may differ depending on your team.
For agencies using Stripe only
Budget approval
Based on your team
Seek clearance from your team/department head to budget for the transaction fees incurred by Stripe
Your team
Team/department head who can approve budget requests
Stripe account procurement
Based on your team
Identify the POC who will own the Stripe account used for your payment services and create a Stripe account here.
Issue a purchase order for Stripe through GeBiz (bulk tender GVT-16020)
Your team
Procurement/finance team
Stripe account set up
2-4 weeks
Sign Stripe’s documentation/other relevant paper work for bulk tender rates to be applied to your transactions
Your team
Procurement/finance team
Stripe
PaySG authorisation
<1 day
Provide the PaySG team with the necessary emails and IP addresses for whitelisting
Technical team/vendor
PaySG
Testing in PaySG's staging environment
2-4 weeks, based on your implementation team
Complete testing in our staging environment
Technical team/vendor
Testing in PaySG's production environment
2-4 weeks, based on your implementation team
Complete testing in our production environment
Technical team/vendor
Go live
Based on your team
Technical team/vendor
For agencies using bank PayNow only
Establishing contracts with bank of your choice
2-4 weeks
Contact bank's implementation POC and sign the paperwork to get access to the relevant APIs
Your team
Procurement/finance team
Bank implementation team
Testing in bank's environments
4 weeks
PaySG will work with the bank to integrate their APIs with our services
PaySG
Bank implementation team
PaySG authorisation
<1 day
Provide the PaySG team with the necessary emails and IP addresses for whitelisting
Technical team/vendor
PaySG
Testing in PaySG's staging environment
2-4 weeks, based on your implementation team
Complete testing in our staging environment
Technical team/vendor
Testing in PaySG's production environment
2-4 weeks, based on your implementation team
Complete testing in our production environment
Technical team/vendor
Go live
Based on your team
Technical team/vendor
For agencies using Stripe and bank PayNow
Budget approval
Based on your team
Seek clearance from your team/department head to budget for the transaction fees incurred by Stripe
Your team
Team/department head who can approve budget requests
Stripe account procurement
Based on your team
Identify the POC who will own the Stripe account used for your payment services and create a Stripe account here.
Issue a purchase order for Stripe through GeBiz (bulk tender GVT-16020)
Your team
Procurement/finance team
Stripe account set up
Establishing contracts with bank
2-4 weeks
Sign Stripe’s documentation/other relevant paper work for bulk tender rates to be applied to your transactions
Contact bank's implementation POC and sign the paperwork to get access to the relevant APIs
Your team
Procurement/finance team
Stripe
Bank implementation team
Testing in bank's environments
4 weeks
PaySG will work with the bank to integrate their APIs with our services.
PaySG
Bank implementation team
PaySG authorisation
<1 day
Provide the PaySG team with the necessary emails and IP addresses for whitelisting.
Technical team/vendor
PaySG
Testing in PaySG's staging environment
2-4 weeks, based on your implementation team
Complete testing in our staging environment
Technical team/vendor
Testing in PaySG's production environment
2-4 weeks, based on your implementation team
Complete testing in our production environment
Technical team/vendor
Go live
Based on your team
Technical team/vendor
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