Timeline

The following guide provides more information on the estimated duration for each phase of integrating your e-service with PaySG.

How long will it take to integrate with PaySG?

The stakeholders and durations listed in the tables are meant to serve as a rough guide, and varies between agencies. Durations vary widely between teams.

The table below provides an estimate for each phase of integrating with PaySG.

1. Timeline for agencies using Stripe only

2. Timeline for agencies using bank PayNow only

3. Timeline for agencies using both Stripe and bank PayNow

For agencies using Stripe only

Phase	Duration	Task	Stakeholder
Budget approval	Based on your team	Seek clearance from your team/department head to budget for the transaction fees incurred by Stripe	Your team Team/department head who can approve budget requests
Stripe set up	Based on your team	Follow the steps in our Stripe onboarding guide	Your team Procurement/finance team
Testing in PaySG's staging environment	2-4 weeks, based on your implementation team	Complete testing in our staging environment	Technical team/vendor
Testing in PaySG's production environment	2-4 weeks, based on your implementation team	Complete testing in our production environment	Technical team/vendor
Go live	Based on your team		Technical team/vendor

For agencies using bank PayNow only

Phase	Duration	Task	Stakeholder
Establishing contracts with bank of your choice	2-4 weeks	Contact bank's implementation POC and sign the paperwork to get access to the relevant APIs	Your team Procurement/finance team Bank implementation team
Testing in bank's environments	4 weeks	PaySG will work with the bank to integrate their APIs with our services	PaySG Bank implementation team
PaySG authorisation	<1 day	Provide the PaySG team with the necessary emails and IP addresses for whitelisting	Technical team/vendor PaySG
Testing in PaySG's staging environment	2-4 weeks, based on your implementation team	Complete testing in our staging environment	Technical team/vendor
Testing in PaySG's production environment	2-4 weeks, based on your implementation team	Complete testing in our production environment	Technical team/vendor
Go live	Based on your team		Technical team/vendor

For agencies using Stripe and bank PayNow

Phase	Duration	Task	Stakeholder
Budget approval	Based on your team	Seek clearance from your team/department head to budget for the transaction fees incurred by Stripe	Your team Team/department head who can approve budget requests
Stripe set up Completing paperwork with bank	2-4 weeks	Follow the steps in our Stripe onboarding guide Contact bank's implementation POC and sign the paperwork to get access to the relevant APIs	Your team Procurement/finance team Stripe Bank implementation team
Testing in bank's environments	4 weeks	PaySG will work with the bank to integrate their APIs with our services.	PaySG Bank implementation team
PaySG authorisation	<1 day	Provide the PaySG team with the necessary emails and IP addresses for whitelisting.	Technical team/vendor PaySG
Testing in PaySG's staging environment	2-4 weeks, based on your implementation team	Complete testing in our staging environment	Technical team/vendor
Testing in PaySG's production environment	2-4 weeks, based on your implementation team	Complete testing in our production environment	Technical team/vendor
Go live	Based on your team		Technical team/vendor