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Payments

Can I use PaySG for recurring payments or subscription-based services?

PaySG currently only supports one-time payments.

How long does it take for payments to arrive in my bank account?

Stripe consolidates all transactions in a day and initiates a single deposit into your bank account three to seven business days later.
For direct bank PayNow, payouts are received in real-time.

Can I customise the descriptor that will be reflected in payers' bank statements?

Yes, this has to be done by Stripe. Contact us at [email protected] for more information.

Which payment methods are supported by PaySG?

PaySG currently supports debit cards, credit cards, PayNow, and e-wallets. Additional payment methods may be supported in the future.

Can I customise the payment methods I want to offer?

Yes, you have the flexibility to customize the payment methods you want to support. Simply go to your Stripe dashboard, navigate to Settings > Payment Methods
There are no specific limitations on the number of payment services or payment links you can create.

Can duplicate payments be made for the same transaction?

  • Stripe does not allow duplicate payments
  • If you are using bank PayNow and a repeated payment occurs during the validity of the QR code, we automatically refund all repeated transactions.
  • On our payment page, payers will no longer be able to make additional payment once the initial payment has been successful.