Reports
This page provides information about the various reports that can be downloaded on the PaySG dashboard.
Last updated
This page provides information about the various reports that can be downloaded on the PaySG dashboard.
Last updated
PaySG provides our users with payment reports, generated on demand, and payout reports, generated for each payout deposited into your receiving bank account.
You can download a csv file of all payment links in a payment service. Select your payment service of choice and download the payments under "Actions".
Try out our interactive demo below:
The following fields would have been input during payment link creation.
Payment Reference: Reference ID of your choice that is input during the creation of payment links.
Name: Payer’s name.
Address: Payer’s address.
Identifier: Payer’s identifier of your agency’s choice (e.g. NRIC, passport number).
Email: Payer’s email.
Amount (SGD): Payment amount inclusive of GST.
Due Date: Optional due date for display purposes only.
About Payment: Payment description.
(if applicable) Line items: Available via API only.
(if applicable) Metadata: Each added metadata will be displayed in its own column.
The following fields are based off of actions performed on the payment or payment link and are tracked by PaySG.
PaySG ID: Unique ID set by PaySG.
Created by: Email of the individual who created the payment link.
Payment Link URL: Link to the PaySG payment page.
Payment Status: Payment status (Paid, Unpaid, Cancelled, Fully refunded, Partial refunded)
Payout ID: Stripe payout ID. Also found in payout report.
Email Status: Reflects status of payment email.
Link sent on: Date when payment link was sent via email on PaySG dashboard.
Created on: Date of payment link creation.
Paid on: Date that payer successfully made payment.
Paid Out on: Date of payout to your agency’s bank account.
Refunded on: Date of refund(s) and refunded amount(s).
PaySG generates a report for each payout received in your bank account. Select your payment service of choice and download the report under the "Reports" tab.
Try out our interactive demo below:
payout_id: ID of the payout credited to your agency's bank account
payout_date: Date that payout is credited to your agency’s bank account
paysg_id: Unique ID set by PaySG
paysg_payment_service_id: Payment service ID
transaction_ID: Transaction ID generated by Stripe or bank
transaction_type: Transaction type (Charge)
transaction_timestamp: Timestamp of when payment is made
transaction_amt_in_dollars: Amount before deduction of transaction fee
transfer_amt_in_dollars: Amount credited to your bank account after transaction fee deduction
stripe_fee_in_dollars: Transaction fee charged by Stripe
bank_fee_in_dollars: Transaction fee charged by the bank
transaction_id: Stripe's transaction ID
currency: SGD only
payment_method: Indicates payment method (card for Stripe payments, paynow for bank PayNow)
payment_reference: Reference ID of the payment, input during creation of payment link
For Stripe's payout reports:
card_funding: Debit or credit
card_country: Issuing country for credit card
card_brand: Brand of card
For banks' payout reports:
qr_reference: Bank PaySG ID, displayed on payers' and agency's bank statement and on the payment page
