Get started

PaySG is a free-to-use platform built for government agencies to collect online payments. It enables agencies to collect payments through our no-code tools and/or by integrating our API

1. Read through our resource guide. You can also log in to our test environment (staging.pay.gov.sg) to explore our features.

2. Refer to our FAQs for common queries on setting up, usage and troubleshooting.

Setup a collection workflow

1. Once you've confirmed that PaySG fits your payment collection workflow, begin the payment method onboarding process with Stripe, our underlying payment processor.

2. Test your end-to-end payment workflow in our test environment to ensure your set-up is working as expected. Verify that you've selected the correct settings and input the correct details as these can't be edited or deleted once created.

3. Once you've verified that your set-up is working, you're ready to start collecting payments in our live environment.

Estimated timeline

The stakeholders and durations listed in the tables are not prescriptive. Stakeholders and durations differ between teams.

Phase	Duration	Task	Stakeholder
Budget approval	Based on your team	Seek clearance from your team/department head to budget for the transaction fees incurred by Stripe if necessary	Your team Team/department head who can approve budget requests
Stripe set up	Based on your team	Follow the steps in our Stripe onboarding guide	Your team Procurement/finance team
Testing in PaySG's staging environment	2-4 weeks, based on your implementation team	Complete testing in our staging environment to ensure that details and payment flows are working as expected	For dashboard-only users: Your team For API users: Your technical team/vendor
Testing in PaySG's production environment	2-4 weeks, based on your implementation team	Complete testing in our staging environment to ensure that details and payment flows are working as expected	For dashboard-only users: Your team For API users: Your technical team/vendor
Go live	Based on your team		For dashboard-only users: Your team For API users: Your technical team/vendor