Get started

PaySG is a free-to-use platform built for government agencies to collect online payments. It enables agencies to collect payments through our no-code tools and/or by integrating our API

  1. Read through our resource guide. You can also log in to our test environment (staging.pay.gov.sg) to explore our features.

  2. Refer to our FAQs for common queries on setting up, usage and troubleshooting.

Setup a collection workflow

  1. Once you've confirmed that PaySG fits your payment collection workflow, begin the payment method onboarding process with Stripe, our underlying payment processor.

  2. Test your end-to-end payment workflow in our test environment to ensure your set-up is working as expected. Verify that you've selected the correct settings and input the correct details as these can't be edited or deleted once created.

  3. Once you've verified that your set-up is working, you're ready to start collecting payments in our live environment.

Estimated timeline

Phase
Duration
Task
Stakeholder

Budget approval

Based on your team

Seek clearance from your team/department head to budget for the transaction fees incurred by Stripe if necessary

  1. Your team

  2. Team/department head who can approve budget requests

Stripe set up

Based on your team

Follow the steps in our Stripe onboarding guide

  1. Your team

  2. Procurement/finance team

Testing in PaySG's staging environment

2-4 weeks, based on your implementation team

Complete testing in our staging environment to ensure that details and payment flows are working as expected

For dashboard-only users: Your team For API users: Your technical team/vendor

Testing in PaySG's production environment

2-4 weeks, based on your implementation team

Complete testing in our staging environment to ensure that details and payment flows are working as expected

For dashboard-only users: Your team For API users: Your technical team/vendor

Go live

Based on your team

For dashboard-only users: Your team For API users: Your technical team/vendor

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