Payouts and transaction fees

What are Stripe's transaction fees?

Please contact us at [e-mail] for more information.

How are transaction fees paid?

Stripe deducts transaction fees from the payout before depositing it to your agency's bank account.

Can I pay transaction fees separately instead of having it deducted from my payout?

No, Stripe uses net settlement and only deposits the payout upon transaction fee deduction.

How can I change the payout schedule?

Refer to our section on this here.

Can I customise the descriptor that will be reflected in payers' bank statements?

Yes, you can customise the descriptor on Stripe's dashboard.

Can I customise the descriptor that will be reflected in my agency's bank statements?

For Stripe users, you can contact Stripe directly to customise this.