Use cases

This page describes potential use cases for PaySG that might suit your needs.

Use case	Method	Integration required?	Workflow	Getting started
Integrate PaySG with your licensing portal to enable users to make payments for license applications	Integration with e-services	Yes	Payer accesses the licensing portal and inputs their details. The licensing portal’s backend system calls our API to create a payment link. Your portal redirects payer to PaySG’s payment page. Payer completes payment and PaySG redirects them back to a return URL of your choice.	Read through our guide, specifically: - Getting started - Implementation timeline - Integrating with your e-services Test out our services at staging.pay.gov.sg to assess if PaySG is suitable for your use case.
Collecting money from an individual	Single adhoc	No	Your team creates a payment service on PaySG. Your team creates a payment link and inputs the payer’s details. Send the payment link to the payer via email on PaySG, or send them a PaySG QR code. After successful payment, the payer receives a receipt through email.	Read through our guide on using the PaySG dashboard. Decide which payment options you want to offer. Test out our services at staging.pay.gov.sg to assess if PaySG is suitable for your use case.
Collecting money from groups of people	Bulk adhoc	No	Your team creates a payment service on PaySG. Your team creates a csv file that includes the payers’ contact details and information. Your team uploads the csv file to bulk-create payment links. Your team sends out the payment links via individual or bulk email. After successful payment, the payer receives a receipt through email.	Read through our guide on using the PaySG dashboard. Decide which payment options you want to offer. Test out our services at staging.pay.gov.sg to assess if PaySG is suitable for your use case.
Automated payments workflow for fine collections	Integration with FormSG via Plumber	No	Set up: Your team creates a FormSG form, PaySG payment service and Plumber pipe. Your team connects the FormSG form and PaySG payment service on Plumber. After successfully connecting the form and payment service, Plumber facilitates the creation of a payment service after a form input. Payment flow: Payer inputs details on a FormSG form. Using payer's details, a payment link or fine letter is automatically created and sent to the payer’s email. After successful payment, the payer receives a receipt through email.	For payment generation, test out the flow at go.gov.sg/paysg-plumber-demo. For payment and fine letter generation, test out the flow at go.gov.sg/paysg-fine-demo. Refer to our guide for more information on setting up the pipe for your own workflow.