Use cases

This page describes potential use cases for PaySG that might suit your needs.

Use caseMethodIntegration required?WorkflowGetting started

Integrate PaySG with your licensing portal to enable users to make payments for license applications

Integration with e-services

Yes

  1. Payer accesses the licensing portal and inputs their details.

  2. The licensing portal’s backend system calls our API to create a payment link.

  3. Your portal redirects payer to PaySG’s payment page.

  4. Payer completes payment and PaySG redirects them back to a return URL of your choice.

  1. Read through our guide, specifically:

- Getting started

- Implementation timeline

- Integrating with your e-services

  1. Test out our services at staging.pay.gov.sg to assess if PaySG is suitable for your use case.

Collecting money from an individual

Single adhoc

No

  1. Your team creates a payment service on PaySG.

  2. Your team creates a payment link and inputs the payer’s details.

  3. Send the payment link to the payer via email on PaySG, or send them a PaySG QR code.

  4. After successful payment, the payer receives an IRAS-compliant receipt through email.

  1. Read through our guide on using the PaySG dashboard.

  2. Decide which payment options you want to offer.

  3. Test out our services at staging.pay.gov.sg to assess if PaySG is suitable for your use case.

Collecting money from groups of people

Bulk adhoc

No

  1. Your team creates a payment service on PaySG.

  1. Your team creates a csv file that includes the payers’ contact details and information.

  1. Your team uploads the csv file to bulk-create payment links.

  1. Your team sends out the payment links via individual or bulk email.

  1. After successful payment, the payer receives an IRAS-compliant receipt through email.

  1. Read through our guide on using the PaySG dashboard.

  1. Decide which payment options you want to offer.

  1. Test out our services at staging.pay.gov.sg to assess if PaySG is suitable for your use case.

Automated payments workflow for fine collections

Integration with FormSG via Plumber

No

Set up:

  1. Your team connects the FormSG form and PaySG payment service on Plumber.

  2. After successfully connecting the form and payment service, Plumber facilitates the creation of a payment service after a form input.

Payment flow:

  1. Payer inputs details on a FormSG form.

  2. Using payer's details, a payment link is automatically created and sent to the payer’s email.

  3. After successful payment, the payer receives an IRAS-compliant receipt through email.

  1. Test out the expected payment flow at go.gov.sg/paysg-plumber-demo

  1. Refer to our guide for more information on setting up the pipe for your own workflow.

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